FAQs
General Care Instructions
How do I take care of my abaya?
To maintain the quality of your abaya:
- Hand wash or use a gentle machine wash (cold water).
- Avoid tumble drying; hang dry instead.
- Iron on low heat if needed.
Restocks
Will you be restocking sold-out items?
Some designs may be restocked, while others are limited editions. Follow us on @Svbriiin or sign up for our newsletter to stay updated.
Shipping
Do you ship internationally?
Yes! We offer international shipping to select countries. Shipping costs and delivery times vary depending on your location. Please check at checkout for rates.
What if I entered the wrong shipping address?
Please email info@svbriiin.com immediately. If your order has not been shipped yet, we may be able to update the address. Once dispatched, we cannot make any changes.
Refunds
Are refunds or exchanges available?
All sales are final. We do not offer refunds or exchanges as every item is carefully inspected before being sent out. Please ensure you review product details before purchasing. If you have any questions, feel free to contact us at info@svbriiin.com before placing your order.
Can I cancel my order?
Yes, but cancellations must be made within one hour of placing your order, as we begin processing purchases immediately. If you need to cancel, please email info@svbriiin.com as soon as possible with your order details.